An Easy Way to Control your Playing

lucky247

At Lucky247 we want to ensure that all our players enjoy the fun and entertainment we have to offer. With that said, we ask you to always play responsibly and ultimately stay in control. We’re aware that gambling can potentially be harmful, so we’ve created a range of tools and services that allow you to help yourself and others.

Activity Statements

Activity Statements give you a detailed breakdown of your gameplay, the amounts you’ve deposited or wagered, and more.

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Activity Statements

You can find all your account history information in My Account after you log in.

Deposit Limits

Gambling should be an affordable pastime. Make sure to always keep track of your spending and never spend more than you planned.

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Deposit Limits

Never deposit more than you can afford to lose. Set a deposit limit to restrict your deposits, allowing you to play and have fun, safe in the knowledge that you won’t spend more than you planned. Deposit limits can be set at daily, weekly and monthly level.

Please contact our Customer Support Team to set or manage your Deposit Limit.

Other Options

Protecting Minors

Gambling is simply not for persons under 18. If you know or suspect a person under the age of 18 is gambling, there are services available that can advise and help. Click ‘Read more’ below for more info.

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Self-Exclusion

If you feel that gambling is affecting you, your family, work or relationships, you can choose to self-exclude from our sites for a defined period – from six months up to five years.

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Self-Exclusion

Self-exclusion is an option for people who are feeling stressed, upset or preoccupied by gambling. If gambling, or the thoughts of gambling, are consuming you and preventing you from completing other daily tasks, then self-exclusion might be the best option. You can choose to self-exclude for six months, one year, three years or five years. During the selected exclusion period, you won’t be able to access our sites.

Once your self-exclusion period has elapsed, your accounts will remain closed until you contact a member of our customer support team to reopen.

Please contact our Customer Support Team to set your self-exclusion period.

Additional Help

GamblingTherapy

Gambling Therapy

Gambling Therapy is a global service offering free practical advice and emotional support to anyone affected by problem gambling.

eCogra

eCogra

eCogra was established in order to introduce self-regulation to the online gaming industry and thereby assist in ensuring players are properly protected, games are fair and operators behave responsibly

Contact

Should you have any concerns around your Lucky247 account, or if you feel you are not in control of your playing, please do not hesitate to contact our Customer Service team who are more than happy to advise you.

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