From time to time we need to ask players to provide certain documentation in order to validate their account information. Here we explain exactly what is required, why, and how to provide them.
Once provided, the review team aim to examine and approve all documents within 24-48 hours. Once approved we will be back in touch by email to let you know.
Please note: In some circumstances, we may need to close your account temporarily until the review has been completed, all requested documents must be approved before any withdrawal requests can be processed.
For more information abaut Passport verification click on link below.
For more information abaut Drivers Licence verification click on link below.
For more information abaut Utility Bill or Bank Statement verification click on link below.
Assuming your personal information does not change the review process must only be completed once. This is a vital security measure in place for both yours and our protection, and your cooperation is appreciated. Any questions please ask the Lucky 247 team.
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